Important Information
Policies
To help make your stay at SpringHill Suites by Marriott Knoxville at Turkey Creek in Knoxville as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Straightforward policies designed for short and mid-length stays.
Check-In and Check-Out
Check-in generally begins in the afternoon, with check-out scheduled for late morning. Timing may vary during peak periods.
Identification and Payment
Guests must present valid government-issued identification and a credit card at check-in. Authorization holds may apply depending on stay details.
Pet Policy
Pets are generally not permitted, while service animals are accommodated in accordance with regulations.
Smoking Policy
The property maintains a non-smoking policy throughout guest rooms and indoor public areas.